Return Policy

Order Information



Web Store Return Policy

Web Store Return Policy

All returns must be requested within 7 days of receiving your order and must be in like-new condition and unworn to be accepted as a return . Returns will be refunded in the original method of payment upon receipt of returned goods.

Please allow 2-3 business days for us to receive and process your return or exchange. You will receive an email notification upon the completion of return processing and a customer Service representative will contact you regarding your return and/or exchange should we need additional information

Lady Raine Designs guarantees against manufacturer’s defects within 60 days of purchase. Regular wear and tear does not qualify. If you feel the handbags are defective and were purchased from this website or a LRD Pop-Up Boutique, please contact us by completing and submitting the form.